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Dolly Dagger's blog: "SUPPORT HELP"

created on 10/02/2007  |  http://fubar.com/support-help/b136761  |  6 followers

*****FROM SCRAPPER'S BLOG*****

 

The online members bar on the Old Hotness and Old Janky have been around since day one. We have been very clear about our NSFW policy, but many of you like to ride the line and show off your wares. Some of you have pushed it too many times or too far and were filtered from appearing on the online member bar. Many of you did not know this until we fixed the pimpout bug that allowed you to circumnavigate the system.

If you are getting an error message, it means the person was filtered and can't be pimped out. They used their breasts or chest to impress with the things they suggest and were filtered at some point. 

No, we are not going to unfilter them. Fubar is a site for adults and NOT an adult site. If you can't be mature enough to keep your main photo to our standards, then as the old saying goes......you abuse you lose. It is nothing personal. Many of us do not want to see your junk floating across the screen. Many of you may have been filtered a long time ago. It is what it is! 

Video Chat Support

Fubar allows you to video chat one on one with users or play Fulette which randomly pairs you with other Fulette players. You can opt in or out of the game by clicking on the Fulette button on the video chat window.

 

Video Chat Set up:

1. Connect your webcam to your computer.

2. Make sure your webcam privacy settings are turned on. Go to: Privacy Settings to do this.

3. Go to your homepage and click on the Launch Web Control link and the video chat window should pop up with your webcam controls. You will be prompted to approve your webcam connection. Once you approve, you should see your webcam activate.

4. If you wish to video chat one on one with a user, make sure they have their webcam connected and privacy settings correct. Also, make sure you both have opted out of Fulette. Go to their fubar page and look for the Video Chat link below their profile photo. Clicking this link will initiate your video chat session.

5. If you want to play Fulette, click on the fulette button and you will be randomly connected with other users playing fulette. You will see a rating bar and a next button. You can rate the user and/or hit next and Fulette will queue you up with another user.

Tips: -Make sure your connection speed will support video chat. Slow connections may lag or stutter. -If you see someone abusing fulette, please report their user ID to a bouncer. -Make sure you double check your privacy settings to ensure you have allowed your webcam to be viewed. -Make sure all the cables to your webcam are secure and plugged in. -Turn on your speakers and mic if you want to allow audio or plug in a headset or microphone.

FUBAR NEWS

Two of our apps are in the new Amazon Android App Store and on iTunes. These are some of the games available in the fubar game room. Please go download these apps and help show some love by rating the apps.

1) Card Ace: Hold 'em

http://www.amazon.com/Self-Aware-Games-Card-Ace/dp/B004RR82L6/ref=sr_1_3?ie=UTF8&s=mobile-apps&qid=1300993603&sr=1-3

2) Card Ace: Blackjack

http://www.amazon.com/Self-Aware-Games-Card-Ace/dp/B004RR7KCS/ref=sr_1_4?ie=UTF8&s=mobile-apps&qid=1300993603&sr=1-4

Each app can be liked, rated, and reviewed. If you have an android device then downloading the app is probably good too. If you could take a few minutes to do this for both. Additionally clicking to vote that the reviews already there were helpful is a nice extra touch. :) This should literally take you about 3 minutes total.

1) Card Ace Casino on iTunes http://itunes.apple.com/us/app/card-ace-casino-hd/id408468471?mt=8

 

2) Card Ace Casino on iTunes http://itunes.apple.com/us/app/card-ace-casino/id398692284?mt=8

 

Please tell your friends!

**FROM SCRAPPER'S BLOG**

 

If you have a problem with a transaction on the site, please send billing@fubar.com or me a message with the following details.  

1. date of purchase

2. Item purchased

3. description of what happened or what items you did not receive.

4. Copy, screen grab or photo of the receipt.

5. Type of transaction (credit card, PayPal,debit card, pre paid gift, pre paid debit, gift credit card).

We track every transaction you purchase. I will be more than happy to help you resolve any billing problem(s).

*If you are someone who is using a debit credit card, pre paid credit card, debit gift card, etc, please read my other blog post. 95% of transaction failures or billing issues are from debit or pre paid cards. If you see the words pending, pre-approved, pre-authorization on your receipt, please read my other blog. 

*If you are a person who has been suspended for a chargeback, dispute or any transaction where charges have been reversed against fubar, your account will remain suspended until you resolve the outstanding charges. I will review any case and work with you if you present legitimate documentation.

**FROM SCRAPPER'S BLOG**

 

 

It seems there are some users who are not playing straight with you about the facts. fubar is for fun but there is also a business side. We do not like to delete or ban good users. Our good users will attest to it. If you are a person who is not playing straight or who has spent over 400 bucks and isn't willing to verify they are who they are, then don't be butthurt or make excuses about this. You are the problem. Clear up your account and quit whining to your friends. If you are a rincarnate, you will be deleted. The following are the reasons you will see people in numbers or banned. 

1. They have chargebacks, disputes or are contesting services they have received and used. (They stole from us)  Often times these people hustle people to log in and spend money on them and then whatever friendship they have goes south. The person who spent the money charges back and the account holder who hustled the money plays dumb and tells fubar we are the big bad assholes. Please don't do this. If you are spending money on your account ID, you are responsible. We are not unicef. 

2. A user "borrows" someone's credit card or paypal and spends money on their user ID. Don't play victim on this one. You should NEVER do this. If you do, don't be surprised when you are banned.

3. You refuse to fill out a CCA after multiple requests and your purchases are over 400 bucks. This is simple. We just automated our system. We are not playing games or trying to do anything other than be a good merchant. It makes no sense to allow people to continue spending who can't verify they are who they are. This goes for any type of payment: gift cards, debit, credit, paypal. Would any of you sell your favorite bike or whatever to a stranger on the face value of a check? 

4. This one is more general, but is what it is. You are a jackass and continue to create administrative issues. (Threatening admins, other users, spamming, being an asshole). Often times we will chill you out until you mellow. It is not personal. When you make it personal, it is easier for us to suspend you until you calm down. Often times your conspiracy theory is wrong. 

I just want to be clear. The people or friends or whoever it is that have your ear and have convinced you that we are picking on them are wrong. We don't have time. There are no conspiracies. The people who try and make more noise to their friends on fubar rather than simply handling their business will continue to be upset. 

We like good customers who don't play games. Many of you who read this know exactly what I am talking about. We will do whatever it takes to keep our people happy. We do have our limits. Don't steal from us and play straight. 

Thanks

God Mode

**FROM SCRAPPER'S BLOG**

 

God Mode is very simple. Please read the description

****God Mode Bling expires in 24 hours******

 

1. Some of you are expiring in less than 24 hours. This is because you maxed your 20 million points.

2. ALL bling is for fun only. If you are using for any other reason or expect an exponential return, you will not get it. Bling if for FUN! Don't forget that.

3. If you are locking down your albums thinking you are getting one over on everyone. You are not. I am not going to explain why. Just knwo you are not.

4. If you are coming to support asking why your God Bling is expired. YOU REACHED YOUR 20 MILLION POINTS! Please do not use the excuse that you did not get it or got ripped off. Bling is for fun!

5. There are no refunds for bling. There are 101 and more ways to use bling. If God Mode is not working out for you, then please try something else. I am sure many will attest. God Mode does work.

*FROM SCRAPPER'S BLOG**

 

 

If you are stupid enough to try and milk the LIKE system by changing your gender, you will be reset or deleted. If you want to be escorted to the door posing as the opposite sex, that is your deal.Please report anyone playing the system. They shall get served.

*FROM SCRAPPER'S BLOG*

 

Why is a salute important?

I could write a novel but I will be blunt....This is the internet and people lie about who they say they are. I have been fooled many times and so have you. It fucking sucks when you find out the person you thought was cool and real is a fraud. Early on we developed the salute process for this reason. Yes...it's goofy to take a photo of yourself with a piece of paper....BUT this is fubar.(and this is what makes fubar unique..dolly) On fubar your salute is your ID. The more CLEAR and SIMPLE you make your salute photo the higher the probability of it being accepted. Bogus salutes slip by us daily. I have seen some go unoticed for 2 years and then judgement day comes. Someone calls out the salute and the birds flock to check it out. There are dozens of forensic salute specialists on this site. If three of them call bullshit, we will unnaprove and request a new salute.I do not care how long you have had the salute up. If we ask you to submit new salutes, then please do it. So why am I writing yet another scrapper fillabuster? At the request of my bouncers, I am going to make this crystal clear. If it looks suspect, you will be audited and asked to submit a new salute. SIMPLE!

Follow these tips!

1. CLEAR photo! No grainy ass bootsy webcams.

2. Add your USER ID #, Screen Name and fubar! HAND WRITE IT!!!!!!!! Do it on lined paper if you really want to nail a solid salute.

3. DO NOT MANIPULATE IN PHOTOSHOP! NO Black and white, NO strange photo shop wizardry. NO NSFW, do i have to go on???

4. Hold the paper with two hands and smile for the camera. Don't cut off arms, hands etc. Don't crop it.

5. Save your creative fonts, crayons and other photo effects for your albums. DO NOT use it on your salutes.

6. Shoot a few photos and submit them. This way it is CRYSTAL clear you are not trying to fudge the system.

7. No animated gif salutes. No video salutes. KEEP IT SIMPLE!

 

In the five years I have been doing this, I have collected a grip of fake salutes. Check my photo albums for the hall of shame. You do not want to be there. If you do not wish to post a salute, you do not have to do so. It is not mandatory.....however, there are many of us that have an understading that at some point you need a salute to legitimize yourself. You don't walk into a bar for two years with a bag on your head or in a halloween costume.....so why do it here.

If you are called out for having fake salutes and they are indeed legit. You can simply jump on videochat and face palm my bouncers or me by showing your cute little face. Fake people will make excuses. Real people will step up to the occassion. I hate that all this is so obvious, yet some of you make an art out of trying to game us. Don't be butthurt when you get pimp slapped. All frauds and fakes deserve it.

MAKE A ROCK SOLID SALUTE AND THE DRAMA WILL STOP! I do not care if you are going blind, parapalegic, deaf or even babyjesus. If you are asked to to make salutes....simply just do it. There is no point in arguing. Oh yea....if you are claiming you have no camera. Ask one of your 2000 friends on fubar to come take a photo of you.

Werd!

Making a salute is an easy process. You can get creative, but make sure you have one rock solid, clear salute first.

****FROM THE BLOG OF BABYJESUS***

 

 

We've created a waiting list for random people off the street and we'll notify them when there's room to join.

 

For now, the only way to join is to be invited by someone already on the site.

 

werd.

 

-mike

****FROM SCRAPPER'S BLOG****

 

 

I have heard multiple people saying that fu-amplification is broken blah blah blah. The fact is you are confused. That is the thing about fubar that drives users crazy. We do not give you an instruction book on how to game the system and maximize your point intake. That is retarded and would make this place into a bunch of robots putting money in the machine. This place is about skill. You have to know what's up and you have to use the site. The more you use the site, the more you learn. You may get confused and hate me and blame babyj, but the reality is. You keep coming back, so it must be fun or at least challenging.

With that said the fu-amplification is no different than any other bling. However, it reacts with different bling depending on what you are running and whoever you are interacting with. While you would love for it to just spin you points exponentially, it does not work that way. I am not going to tell you how it works, because that takes the fun out of it.

If you are pissed off about it, don't buy it. I am not sure what else to tell you. Let's be realistic people. What game is fun that the winners have the most money and bought their way to the top. I can honestly tell you, it does not work that way here. fubar is for fun and a game of skill.

I know you hate the fact that we don't hold your hand and tell you what you want to hear. It is what it is. It is not broken because it is not working the way you think it should. I would love to go to vegas and yell at them every time I pulled a slot machine and lost. We are NOT vegas and we are not going to give you cheats. The fact is a person running with fu-amplification is still ahead of the person who isn't. You do the math.

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