Customer: “You said you were going to save all my data to the DVD! I can’t get anything!”
Me: “I assure you, I saved it to that DVD.”
Customer:“No, no! It’s still not there! It keeps telling me to insert the disk!”
Me: “Well…did you put the DVD in the drive yet?”
Customer: “No! Does it have to be there?”
Me: “Yes, it does. You can’t view the contents of the DVD unless the drive is able to read the DVD.”
Customer: “Well, that’s just silly!”