Caller: “I can’t access [cable channel]!”
Me: “Okay, let me assess your problem. When was the last time you tried to access [channel]?”
Caller: “It was last night.”
Me: “Alright, was there any out-of-the-ordinary weather last night? Say, like a storm?”
Caller: “Yeah, there was a thunderstorm. I had nothing to do, so I was trying to watch [channel name], but it wouldn’t let me! It was all fuzzy on the screen.”
Me: “Sir, I think the thunderstorm interfered with your television power lines, which is why you couldn’t access your channel.”
Caller: “But I thought your cable company was supposed to make me able to watch any channel in any weather! That’s the whole reason I switched!”
Me: “I’m sorry sir, nothing can prevent Mother Nature. When she strikes, we cannot do anything to bring back channels that may have been lost momentarily.”
Caller: “Who’s ‘Mother Nature’? Is she the one sabotaging my TV?!”