Dolly Dagger's blog: "SUPPORT HELP"

*****FROM SCRAPPER'S BLOG*****

Many people ask me daily about their VIP. The following information should help answer all of your VIP questions.

1. If you are paying 14.71, you are on a reoccurring VIP. If you do not cancel it before the renewal date, you will be billed every month. If you cancel before the renewal date, you will still maintain your VIP status until the expiration date. If you are on a reoccurring, you are responsible for canceling your VIP.

2. If you do not want to be on a reoccurring monthly charge, you can purchase a month to month VIP for $20 bucks or you can gift a month to month or more. This type of VIP expires after the allotted time.

3. If you want to check the status or cancel a VIP, click into your settings and look for the link that says "click here to check your VIP status." This link will send you to your VIP Status page where it will give you the option to cancel your VIP. This page will also give you the date your VIP expires.

4. Our system sends courtesy notices when your VIP is about to run out. This is a "COURTESY" notice. Often users will complain they got no notice their VIP was about to expire. If you fall into this group, simply buy a new VIP.

5. If you see "too many failures" on your VIP status page. This means your card failed. You will be re-billed until you resolve with your bank. To avoid account suspension, please make sure you have the funds to cover your VIP if you are on a reoccurring.

6. If you want to change the credit card you being billed on, please cancel your VIP. Sign back up on the day it expires with the new card.

If you have any more questions, please post as a comment on this blog or PM me.

Thanks
Scrapper