Here are some resolutions to some common survey problems:
*What does "pending" mean?*
Pending shows up in your fuBank after you have clicked on a survey or offer. This DOES NOT mean that you completed the offer and are waiting for the award. You may even take a half hour to try and prequalify for the survey, but it tells you you did not qualify. Unfortunately, you will not receive points for this, even though your fuBank will report it as "Pending".
*How do I prove I completed one?*
As a safeguard, if you complete a survey or offer, take a screen grab of the completed offer that shows you have COMPLETELY AND FULLY finished the entire survey and will be awarded the points. Just as if you were going to purchase something online, you need to print out or screen grab that page as your RECEIPT. This is really your only proof that you finished the survey if you need to dispute it in the future. *This is our policy* and just like a store that would sell you a shirt, we will not return that item unless you have proof of purchase: a receipt, or in this case, a screen grab.
fubar appreciates you taking the time to take surveys and complete offers, however, we cannot redeem the fuBucks to your account unless we have proof. Please provide proof; and we will provide the points. Simple as that.
Cheers. :)
